Shipping and delivery
1. Processing time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping methods and timeframes
- Standard delivery typically takes 3–7 business days depending on your location.
- Express delivery options are available at checkout for faster shipping.
- Delivery times are estimates and may be affected by unforeseen delays such as weather or courier issues.
3. Shipping charges
- Shipping charges are calculated at checkout based on the delivery address and selected shipping method.
- Free shipping promotions will be clearly stated when applicable.
4. Order tracking
- Once your order has been shipped, you will receive a tracking number via email to monitor delivery progress.
5. Delivery issues
- If your order is delayed or lost, please contact our support team for assistance.
- Maya Store is not responsible for delays caused by incorrect shipping information provided by the customer.
6. International shipping
Currently, we deliver only within the United Kingdom. International shipping is not available at this time.
7. Contact us
For any questions about shipping and delivery, please email our support team at: